A rare thing happened today.
I got an order through my website.
Woohoo!
I celebrated in the usual manner, happy dancing towards my stock tubs, but it led to me making a discovery.
My postage charge no longer covers what Royal Mail charge me (for the service I normally use).
So I had a choice, either downgrade the service or increase my postage charge. I feel like I have to maintain the good service my business provides, which also includes the delivery part even though I have little control once it leaves here. This is the reason I still use Royal Mail rather than a cheaper but inferior provider.
I hate asking customers to pay more. I’m going to trial an increase from next week (12th May 2025) and make a permanent decision after that.
So this is your one week’s notice – if you want to place an order before the postage charge increases please do. I will keep you updated on how it goes.
Cari xx